|
Director of Accommodation, Blacksand Property
[Company], a division of [Company], offers full "one stop shop" camp and catering services, primarily to customers in forestry, mining and oil and gas. [Company] has undergone tremendous growth with an average of 500 employees per year, full operation of a 500 person executive lodge in Fort McMurray and two manufacturing sites operated by [Company].
The [Location] Property is located 24 km north of Fort McMurray, Alberta, and is currently comprised of two camps. One camp is the 450-room [Location] Craft Camp. The other is the 500-room [Location] Executive Lodge. This newly-designed facility is like no other in the oil sands region of Northern Alberta. Unique features in the rooms of the lodge include: 255 square feet per room, individual heating/cooling units per room, two-storey configuration, queen-sized beds, extra sound-proofing in all rooms, large showers, cardlock door entry systems, under-counter refrigerators in each room, built-in work spaces, lounge chairs in each room, energy efficient lighting, large recreation facility, computer lounge/library.
With an appetite for growth, we anticipate continued change and success through both acquisition and organically. [Company] parent company, [Company], is a public company [Company]. For more information on [Company], please visit their websites at: [Location]
THE POSITION
Responsible for short and long term planning and day-to-day operations of the rooms and related areas. Recommend budget and manage expenses within approved budget constraints. Major areas of responsibility/management include: Front Office, Guest Services, and Housekeeping. Participate in total property management as a member of the Property Management Team, which includes the General Manager, Director of Food & Beverage, and Service Project Manager.
Key accountabilities include:
Manage the human resources in the accommodation division in order to attract, retain and motivate the employees. Hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Oversee departmental matters as they relate to federal, provincial and local employment and human rights laws. Develop, recommend, implement and manage the accommodation division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. Implement company programs and manage the operations of the division in a manner consistent with federal, provincial and local laws and regulations and [Company] policies and procedures to ensure a high level of quality and customer satisfaction. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Implement emergency organization procedures and training through the cooperation of the Security staff to ensure appropriate protection for guests, staff and company assets.
THE INDIVIDUAL
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Education
High school or equivalent education required. Bachelor's Degree preferred.
Experience
Four to six years experience in Front Office/Housekeeping/Guest Services, including at least four years supervisory experience, required.
Personal Attributes
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
- Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees.
- Must possess basic computational ability.
- Must possess basic computer skills.
- Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
- Advanced knowledge of the principles and practices within the accommodation discipline and hospitality profession, including experiential knowledge for management of people and complex problems.
- Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
- Ability to make decisions with only general policies and procedures available for guidance.
- Must be able to negotiate, convince, sell and influence professionals and/or guests.
- Thorough knowledge of federal, provincial and local laws governing equal employment opportunity and human rights, occupational safety and health, wage and hour issues, and employee relations.
 Response Instructions
Access to the Response Instructions for this position requires a “Careers Only” subscription.
Click here to subscribe and gain access to all CareerMine Jobs.
CareerMine offers the most mining jobs for the lowest price.
This is our commitment to you!
|