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Strathcona County Community Engagement Coordinator
We are a wholly owned subsidiary of a global oil and gas company that is the world's fourth-largest , and whose growth is driven by the talent and expertise of over 95,000 employees in more than 130 countries.
We are creating a team in Canada that draws on local knowledge and expertise needed to operate in Alberta's oilsands, while utilizing the Group's international experience.
We have big expansion plans for our Alberta operations. Along with big plans, comes big opportunity. You will play a crucial role in achieving our goal of becoming a leading producer in the Alberta oilsands.
We are currently seeking the following position to join our dynamic team:
The Community Engagement staff work with local residents, regional industries and business organizations, municipal governments, community associations, First Nation and Metis groups, and regional committees (NCIA, FAP, NRCAER, AIHA, AIHLTS, IHCARI etc.).
The Coordinator of Community Engagement works to establish relationships with key community members of the Strathcona County and Capital Region. The relationships made on behalf of Total are critical to the long term success of the company projects in the region. With the close proximity of the Strathcona County/Heartland industrial development groups, ability to communicate effectively with government, industry representatives plus members of the local community is critical.
We have acquired lands in Strathcona County appropriate to develop a 200-300 kbbl/d bitumen upgrader in Alberta. Formal project descriptions and final technologies are in a decisive state.
Strategic Responsibilities:
Have a clear and current understanding of the Corporation's business strategies & objectives
Have an adequate understanding of the technical aspects of the Corporation's business as may be required to effectively engage constituent
Proactively identify community engagement opportunities and stakeholder issues and communicate them in a timely and clear fashion to the Corporation so they may be managed effectively
Over time, develop the skills necessary to provide recommendations on how to manage the issues and take advantage of the opportunities
Relationship Management Responsibilities
- Serve as a liaison between the Corporation and identified constituents with special attention to: Building relationships with the Corporation's near neighbours to the upgrader site; Building relationships with the Corporation's Aboriginal stakeholders; Build and maintain relationships with stakeholders at the technical and grassroots levels; Over time, develop the skills and understanding to build and maintain relationship with senior personnel in stakeholder organization; and assist in the dissemination of timely, accurate information to all internal and external constituents
- Accurately represent to constituents the Corporation's plans, interests and position
- Report accurately to the Corporation, stakeholder issues, ideas, interests and positions and provide options for managing same
- Over time, develop an understanding of the systems, administration, and processes of governments, regulatory agencies, NGOs, small communities, aboriginal groups, multi-stakeholder organizations, and business development in the Greater Edmonton region.
Administrative and Communication Functions:
- Maintain accurate and up-to-date stakeholder contact database.
- Administer SRM+ documentation and reporting
- Compile stakeholder meeting reports into a query-able database.
Specific Community Engagement Functions:
- Assist in the design of, manage the logistics and attend open houses and other public meetings
- Participate in regional, multi-stakeholder organizations
- Prepare and/or supervise meeting materials and equipment for open houses and other public meetings
- Learn, understand and appreciate culture and heritage of Aboriginal communities
- Possess an understanding of the region, its people and issues
- Shadow the Corporation's senior community engagement and regulatory affairs personnel
- Support the management, operation/administration of the community liaison office located in Strathcona
- Identify and communicate employment and contract opportunities
Research, Monitoring & Reporting Responsibilities
- Utilize the internal reporting system for accurately collecting, updating and retaining data and information related to the Corporation's engagement activities
- Stay current in regards to local and regional social, economic and environmental issues, opportunities and barriers that may impact the design and implementation of the Community Engagement Program
Behavioural Responsibilities:
- To be effective, the Coordinator will make sound judgments with respect to the appropriate behaviours in given situations. Key behavioural traits required are:
- Demonstrated willingness to be flexible in approach while engaged in the community and working within the company
- Demonstrate a genuine interest in constituent issues and circumstances
- Demonstrated ability to disagree or decline requests without being dogmatic or driven by policy
- Demonstrated ability to judge when assertiveness or compromise is required
- Demonstrated ability to work within a team both within the Corporation and within multi-stakeholder groups. This requires the ability to manage relationships, build consensus and manage multiple and sometimes conflicting priorities without having positional power
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