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Construction Operations Manager
Reporting to the President, the primary role of the Operations Manager will be to oversee all construction and branch operations. In the role of Operations Manager, the employee will review all contracts, advise project managers on specific contract issues as well as the day to day review of all financial and safety statistics regarding construction projects & the Fort McMurray branch office.
The Operations Manager is a member of the Companys management committee, and in this role he / she will direct operations in order to maximize budgeted revenues, profits and customer satisfaction. The Operations Manager will: provide consistency across projects, establish appropriate delivery strategies, and deal with a variety of issues which require experience, judgement, and maturity.
Roles and Responsibilities
- Deliver the Companys operations business plan including development and delivery of operational budgets, optimising business processes and standardizing operational policy and procedures.
- Responsible for working with the Branch Manager to develop the annual branch operating budgets as well as the overall Departments operations budget.
- Monitor Branch and operations expenditures to ensure that they fall within the approved annual operations budgets.
- Build a team of project managers, field supervisors, & craft personnel to safely deliver quality electrical and instrumentation maintenance & construction services to Braids chosen market place.
- Hire, train, direct, and review the performance of all Operations employees.
- Meet company standards pertaining to quantity and quality of work performed on an on-going basis; performing all work related tasks in a manner that is in compliance with all company policies and procedures.
- Review all tenders to surmise the project size and match to the Companys capacity and advise on the risk reward of each tender.
- Work closely with the estimating & bid proposal group, and support the preparation of tenders as required.
- In conjunction with the President, and legal counsel as appropriate, review and negotiate contracts.
- Adhere to, and facilitate the implementation of, all environment, health, and safety standards. Zero Injuries is the Company standard, and it is the expectation that all employees are committed to this level of excellence.
- As required, take corrective actions regarding HSE deficiencies within his/her department.
- Responsible for development and maintenance of the Companys Construction Execution Manual (CEM).
- On a project by project basis, the Operations Manager will require that each Project Manager tailor the CEM to the specific needs of his project.
- Monitor labour force, subcontracting & material costs on all projects and the branch office and provide direction as required to achieve contractual deliverables.
- Analyze and provide direction to project managers and the branch manger for resolution of financial, sub-contractor, and construction related problems.
- Help resolve any disputes between the Company and Owner/Client that the Project Managers and Field Office Managers are unable to resolve.
- Ensure accurate record keeping is maintained for each project and the Branch Office.
- Provide management review and approval of subcontracts for construction projects.
- Work with Corporate Services Manager to ensure the appropriate programs are in place to deliver material procurement for projects and branch operations.
- Provide Authority to Expend on behalf of the projects and the Branch Office.
- Ensure that all construction and maintenance services are delivered according to contract specifications within budget and on schedule.
- Establish and maintain customer service standards and jobsite standards.
- Demonstrate role model behaviour to all staff within his/her organization with respect to ethics & integrity as well as positively promoting the company culture, including in particular, Safety, Quality & Customer Service.
- Develop and maintain relationships with external suppliers, Company managers, and customers.
- Other tasks as may be required by the President.
Qualification and skills
- minimum 10 years experience in electrical & instrumentation construction management;
- have a minimum 5 years managing and leading construction and maintenance teams;
- possess detailed knowledge of management and organizational practices;
- possess detailed knowledge of all aspects of E&I construction including job budgets, job cost coding, project controls, and contract law
- have strong organizational and interpersonal skills and a demonstrated ability to direct project management and field operations teams;
- have detailed knowledge of labour relations issues and practices;
- have computer literacy in Excel, Microsoft word and scheduling programs would be an asset;
- be able to work in a team environment;
- a strong capability to work effectively with customers with out compromising the Companys business focus and ethics;
- have excellent verbal and written communication skills; and
- have the ability to prioritize and multi task in a fast paced environment.
- Qualified Red Seal electrical journeyman, should have or be pursuing the Professional, Gold Seal Certified (P.GSC) certification from the Canadian Construction Association, possess an P Eng in a related field or have equivalent professional designation.
- It is also desirable that the individual assigned to this role have Industry recognised Safety, Quality, construction law or construction management credentials.
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